American Express Response

Response (E M)     07/07/2009 09:23 AM

Dear D & M You recently e-mailed us regarding your American Express account. We have sent you a letter with a full explanation of how we came to this decision we made on your account and also attempted to contact you by phone to discuss this matter. We do take into consideration all the information that we have about a customer’s overall credit profile before we make decisions about their accounts. If you need more information once you have received the letter you may contact our Account Services Group at  hours a day, 7 days a week. From outside the United States, please call collect at . A representative can give you immediate assistance with this matter. If we can assist you in any other way, please feel free to respond. Sincerely, E M